Schecter & Co. are pleased to announce the beta release of the Call Center Shopify App on the Shopify App Store. Using the Call Center Shopify app you can increase communication with your customers while spending less time doing so. Here are just a few benefits of using the Call Center Shopify app in your shop.
With absolutely no coding required on your part, you can immediately begin making and receiving voice calls and SMS messages using Call Center Shopify app and your Twilio number. As a result, this gives you more time to focus on growing your business instead of worrying about telephony.
Furthermore, the Call Center Shopify app also enables calling customers directly from the order details page of your shop. Consequently, you don’t have to dial the customer’s phone number at all! One click for the order detail page and you are speaking to the order customer.
Because the Call Center Shopify app is built from the ground up for international use, you can communicate with your customers no matter where they are in the world. Most noteworthy, the Call Center Shopify app provides you with an easy to use phone number input that allows you to type phone numbers in the familiar national format of the number’s country.
As a result of this, there is no need to manually convert phone numbers to international format for use in the app. This format conversion is done for you automatically by the Call Center Shopify app. Therefore, this saves you time when contacting your customers. Wherever they are.
In addition, the Call Center Shopify app also enables your customers to contact you directly from your Shopify shop. This optional feature when enabled will add a custom menu item to your shop’s navigation. This page when loaded, will allow your customers to initiate a voice call or send a SMS message to the shop directly from your shop’s storefront. Best of all, there is no required additional software for your customers or yourself to download or install to use the Call Center Shopify app. Because of this, you know the user experience will be frustration free for your customers.
While we polish the Call Center Shopify app during our beta, the app is absolutely free to use. See how your shop can benefit from using the Call Center Shopify app with no commitment and no cost.
Install the Call Center Shopify App from the Shopify App Store. Most of all, we look forward to hearing your feedback.